The Solar Store is committed to respecting your privacy.

We take the confidentiality of your personal information very seriously, especially when you use the Internet to contact us. For this reason we make every effort, not only to provide you with comprehensive online services, but also to uphold your rights to privacy and to control the use of your personal information.We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

This website contains links to other sites. Please be aware we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Sharing

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.We take the security of our customers very seriouslyĀ  to protect your privacy and data. Our store undergoes daily security tests and scans that prevent security breaches

Order Fulfillment

During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are solar accessories?

Solar accessories are additional components that enhance the functionality and efficiency of your solar power system. They can include monitoring systems, extension cables, grounding equipment, and more.

Do I need solar accessories?

While not all accessories are essential, some can significantly improve your solar experience. Monitoring systems provide valuable data on your system's performance, while extension cables allow you to connect components located further apart.

How do I choose the right solar accessories?

The best accessories for your system depend on your setup and goals. Consider factors like system size, desired monitoring capabilities, and cable length requirements. Our website offers filters and detailed descriptions to help you find compatible accessories.

How do I maintain my solar accessories?

Maintenance needs vary depending on the accessory. Generally, keeping them clean and free of debris is recommended. Refer to the product manual for specific cleaning instructions.

Do I need a permit to install solar accessories?

Permitting requirements vary by location. It's always best to check with your local building department before installing any solar equipment.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS